Job Title
Property Operations Coordinator, Mixed-Use Multifamily
(https://careers.cushmanwakefield.com/)
Job Description Summary
The Mixed-Use Multifamily Property Operations Coordinator is responsible for analyzing and managing operational and financial activities associated with the retail and commercial components of multifamily mixed-use assets. Supporting the Senior Mixed-Use Operations Specialist, this role independently evaluates property lease requirements, financial reporting information, operational performance issues onsite, and property portfolio data to identify risks and opportunities to improve, resolve discrepancies, and determine appropriate actions, implement solutions with property teams. The Mixed-Use Multifamily Property Operations Coordinator serves as a key resource across functions of mixed-use commercial and multifamily lease administration, tenant lifecycle management, financial recoveries, property compliance, data management and reporting, and ownership transitions. The role interprets and applies lease provisions, evaluates financial and operational impacts for properties, and develops solutions based on lease requirements, business practices, and the specific circumstances of each property or tenant. The Mixed-Use Multifamily Property Operations Coordinator owns assigned processes from analysis through resolution and is accountable for the accuracy, timeliness, compliance, and financial and operational outcomes of that work. This includes identifying recovery opportunities, resolving variances and exceptions, mitigating operational risks, maintaining the integrity of lease and financial information, and recommending and implementing improvements to business processes and controls. The Mixed-Use Multifamily Coordinator works closely with the Senior Mixed-Use Operations Specialist, escalating property matters involving significant financial exposure, legal risk, or precedent-setting decisions as appropriate. Hybrid position, in-office 2 days per week required.
Job Description
ACCOUNTABILITIES
In addition to other duties, this position is responsible for one or more of the following:
- Review, analyze, and interpret commercial lease agreements and related documentation to determine operational and financial requirements throughout the lease lifecycle, including CAM, utilities, operating expense recoveries, shared amenities, maintenance responsibilities, insurance requirements, and other tenant and landlord obligations.
- Manage assigned lease administration activities, including lease abstracting, system setup, amendments, assignments, renewals, expirations, tenant changes, and documentation requirements.
- Exercise independent judgment in applying lease provisions to operational and financial matters, including complex, non-standard, or ambiguous provisions. Escalate matters involving significant financial exposure, legal risk, or precedent-setting interpretations to the Senior Mixed-Use Operations Specialist as appropriate.
- Own assigned CAM, utility, and other lease-based recovery processes from analysis through resolution. Analyze recovery methodologies, calculations, allocations, reconciliations, and variances; identify discrepancies and recovery opportunities; determine appropriate corrective actions; and monitor results to promote accurate billing and recoveries in accordance with lease requirements.
- Analyze lease, tenant, property, recovery, and financial data and reporting to identify material trends, variances, discrepancies, risks, and opportunities. Assess financial and operational impacts, develop recommendations, and communicate findings and proposed actions to property teams, accounting, leadership, and other business partners.
- Maintain accountability for the accuracy and integrity of assigned lease, tenant, financial, recovery, and property information within Yardi and other operational systems. Evaluate data exceptions and discrepancies, determine appropriate corrections, and coordinate implementation to support reliable operational and financial decision-making.
- Evaluate critical dates, lease requirements, tenant obligations, and operational compliance to identify potential financial exposure, compliance concerns, missed obligations, and operational risks. Determine appropriate follow-up and corrective actions and monitor matters through resolution.
- Lead assigned analytical and operational workstreams associated with acquisitions, property onboarding and offboarding, ownership transitions, management changes, and portfolio integrations.
- Evaluate lease, financial, and operational information; identify gaps, risks, and priorities; determine required actions; and coordinate implementation with property teams and other business partners.
- Create resources, FAQ's and guides for internal SOP reference. Host training sessions with internal Mixed-Use Multifamily leaders, including new transitions and new hires.
- Serve as a subject-matter resource for property lease administration, financial recoveries, tenant obligations, and mixed-use property operations. Research and evaluate inquiries from property teams, accounting, tenants, and internal business partners; determine appropriate responses or resolutions; and provide recommendations on matters requiring broader business consideration.
- Own and continuously evaluate assigned business processes, controls, workflows, procedures, and reporting practices. Identify opportunities to improve efficiency, accuracy, compliance, data quality, financial performance, and system utilization; develop and implement approved process improvements; and evaluate results to determine effectiveness and additional actions as needed.
#INDMF
Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.
The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.
The company will not pay less than minimum wage for this role.
The compensation for the position is: $ 51,000.00 - $60,000.00
Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email Accommodations@cushwake.com. Please refer to the job title and job location when you contact us.
INCO: “Cushman & Wakefield”