Job Title
Assistant Facilities Manager
Job Description Summary
Job Description
POSITION SUMMARY
The Assistant Facilities Manager supports the day-to-day management and operation of assigned Sony PlayStation facilities in San Diego and Orange County. Working under the direction of facilities leadership, this role coordinates facility services, engineering and maintenance activities, vendors, work orders, financial administration, documentation, and workplace needs to support safe, reliable, and well-maintained facilities.
The Assistant Facilities Manager works closely with Sony PlayStation stakeholders, Cushman & Wakefield facilities and engineering personnel, vendors, and property management teams to provide responsive service and ensure operational needs are effectively coordinated and resolved. This role requires strong organization, communication, customer service, and problem-solving skills with the ability to manage multiple priorities in a fast-paced environment.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
• Support the day-to-day operations of assigned Sony PlayStation facilities, including janitorial, life-safety, engineering, site services, and general maintenance, ensuring services are carried out in accordance with Cushman & Wakefield policies and client requirements.
• Under the direction of facilities leadership, respond promptly and professionally to facility-related requests from Sony PlayStation stakeholders and employees, including maintenance, repairs, cleaning, workplace conditions, and other operational needs.
• Coordinate with facilities and engineering personnel to support daily operational priorities, preventive maintenance, corrective maintenance, service requests, and facility needs.
• Proactively inspect facilities, building systems, rooms, common areas, and workplace conditions to identify maintenance needs, safety concerns, service deficiencies, or other issues and coordinate or escalate corrective actions as appropriate.
• Support preventive and corrective maintenance programs relating to the interior and exterior condition, appearance, infrastructure, and operation of assigned facilities.
• Coordinate third-party vendors and service providers, including scheduling, site access, work activities, service requests, proposals, and completion of contracted services.
• Monitor vendor service delivery and communicate performance issues, service deficiencies, or scope concerns to facilities leadership.
• Review vendor contracts, scopes of work, proposals, and pricing as directed and assist with competitive bidding and sourcing activities when required.
• Review invoices against approved proposals, purchase orders, contracts, and established pricing and identify discrepancies prior to processing.
• Support CMMS/work-order management activities, including creating, assigning, tracking, updating, and closing work orders and ensuring requests are completed within established service expectations.
• Monitor open work orders and follow up with facilities personnel and vendors to ensure outstanding issues are progressed through completion.
• Compile and maintain site-specific documentation, operating procedures, inspection reports, compliance records, vendor documentation, Certificates of Insurance, drawings, maintenance records, and other required facility documentation.
• Assist with the preparation of budgets, forecasts, accruals, financial reports, contracts, expenditures, purchase orders, and invoice processing related to assigned facilities.
• Track facility expenses and provide information necessary to support financial reporting, budget management, forecasting, and variance analysis.
• Assist in providing information and reporting necessary for annual capital planning and multi-year facility plans, including maintenance needs, equipment lifecycle replacement, facility improvements, deferred maintenance, and cost-reduction initiatives.
• Collect, analyze, and prepare facility data, work-order metrics, KPIs, inspection results, vendor information, and other operational reporting necessary to assess facility performance.
• Assist with regular site walks and inspections and ensure identified deficiencies are documented, assigned, tracked, and followed through to resolution.
• Coordinate with landlords and property management teams regarding base-building services, repairs, maintenance, access, and other property-related matters as directed.
• Partner with Security, IT, EH&S, Project Management, Workplace, facilities personnel, engineering teams, and other stakeholders to coordinate activities and support business needs.
• Support facility projects, renovations, moves, equipment installations, events, and other workplace initiatives through scheduling, vendor coordination, site access, communication, and follow-up.
• Assist with planned maintenance, shutdowns, repairs, and other activities that may impact building operations, including after-hours or weekend activities when required.
• Support emergency response, incident management, business continuity, and facility escalation procedures and ensure significant issues are promptly communicated to facilities leadership.
• Maintain familiarity with applicable management agreements, vendor agreements, scopes of work, policies, procedures, and client-specific requirements.
• Monitor vendor compliance with applicable insurance, safety, access, regulatory, and operational requirements and maintain required documentation.
• Identify opportunities to improve facility operations, service delivery, workplace conditions, vendor performance, processes, and cost efficiency and communicate recommendations to facilities leadership.
• Build effective working relationships with Sony PlayStation stakeholders, employees, facilities and engineering personnel, vendors, landlords, and other partners supporting assigned facilities.
• Perform other facilities management responsibilities as required to support assigned Sony PlayStation locations and business operations.
KEY COMPETENCIES
Communication Proficiency – Oral and Written Technical Proficiency Problem Solving & Analysis Customer Focus Teamwork & Collaboration Relationship Management Financial Management Vendor Coordination Organization & Prioritization Initiative & Follow-Through
IMPORTANT EDUCATION
• Associate’s degree in Facilities Management, Building Management, Business Administration, Engineering, or another related field required.
• Bachelor’s degree preferred.
IMPORTANT EXPERIENCE
• Minimum of 3–5 years of relevant experience, preferably within facilities management, corporate real estate, commercial real estate, or a campus environment.
• Experience supporting day-to-day facility or building operations.
• Experience with maintenance, construction, engineering, and multiple facets of property operations and building management preferred.
• Experience coordinating vendors, contractors, engineering personnel, or facility service providers.
• Experience working directly with clients, employees, building occupants, or business stakeholders in a service-oriented environment preferred.
• Experience reviewing vendor proposals, invoices, purchase orders, and scopes of work preferred.
• Experience supporting facility financial activities, including budgeting, forecasting, accruals, purchase orders, invoice processing, expense tracking, or financial reporting preferred.
• CMMS/work-order management experience preferred.
• Experience supporting facility projects, renovations, moves, maintenance programs, or equipment replacement initiatives preferred.
• Experience with critical building systems or business-critical environments desired.
• Demonstrated ability to organize and manage multiple work orders, vendors, projects, deadlines, and operational priorities simultaneously.
• Demonstrated ability to take ownership of assigned responsibilities, follow issues through resolution, and appropriately escalate when additional support or direction is required.
ADDITIONAL ELIGIBILITY QUALIFICATIONS
• Certified Facility Manager (CFM), International Facility Management Association (IFMA), Building Owners and Managers Association (BOMA), or other relevant facilities, engineering, business, or technical certifications are a plus.
• Ability to read and understand construction specifications, drawings, and blueprints.
• Ability to understand vendor agreements, scopes of work, service contracts, and contract requirements.
• Working knowledge of Building Management Systems (BMS), building infrastructure, maintenance programs, and facility monitoring systems preferred.
• Strong computer and systems knowledge, including proficiency with Microsoft Office applications such as Excel, Word, PowerPoint, Outlook, and Teams.
• Working knowledge of financial processes, including purchase orders, invoices, budgeting, forecasting, accruals, and expense tracking.
• Strong organizational and follow-through skills with the ability to manage multiple priorities in a fast-paced environment.
• Strong interpersonal skills and the ability to communicate effectively with client stakeholders, employees, facilities personnel, engineers, vendors, landlords, and leadership.
WORK ENVIRONMENT
This job operates primarily in a professional office and corporate campus environment. The role routinely uses standard office equipment and requires regular interaction with building systems, facilities personnel, engineering teams, vendors, and client stakeholders.
The position may require travel between Sony PlayStation locations in San Diego and Orange County and may occasionally require work outside of normal business hours to support maintenance activities, projects, emergencies, shutdowns, or other operational requirements.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to communicate with others and exchange accurate information; operate a computer and other office productivity machinery; move about the workplace; remain in a stationary position for 50-75% of the time; and extend hands and arms in any direction.
OTHER DUTIES
This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
Note: This job description includes the core responsibilities for C&W. These duties may have slight modifications based on the regional location.
Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.
The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.
The company will not pay less than minimum wage for this role.
The compensation for the position is: $38.25 - $45.00
Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email Accommodations@cushwake.com. Please refer to the job title and job location when you contact us.
INCO: “Cushman & Wakefield”