Job Title
Remote Site Management Team Lead
Job Description Summary
Job description: • Work order creation and management • Able to process calls and emails effectively within the SLA • Scheduling and manpower management • Escalation and client relation management • Provides feedback, necessary coaching and training to team members • Approve time off applications and monitor daily team attendance • Effectively manage a team • Organize and provide vendors to the client, third parties and C&W supplied services and functions; • Liaise, coordinate and communicate with the client team and other site stakeholders • Respond to requests for service and assistance in relation to the assigned sites • Attend meetings and immediate concerns of the client • Should be able to perform other duties as assigned
Job Description
Job description:
- Work order creation and management
- Able to process calls and emails effectively within the SLA
- Scheduling and manpower management
- Escalation and client relation management
- Provides feedback, necessary coaching and training to team members
- Approve time off applications and monitor daily team attendance
- Effectively manage a team
- Organize and provide vendors to the client, third parties and C&W supplied services and functions;
- Liaise, coordinate and communicate with the client team and other site stakeholders
- Respond to requests for service and assistance in relation to the assigned sites
- Attend meetings and immediate concerns of the client
- Should be able to perform other duties as assigned
INCO: “Cushman & Wakefield”