Job Title
Assistant Facility Manager
Job Description Summary
Job Description
Job Description – Assistant Facility Manager
- Manage the day-to-day facility operations to ensure smooth business continuity.
- Oversee housekeeping, security, engineering, pantry, and other soft and hard facility services.
- Ensure compliance with agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) across all facility services.
- Monitor vendor performance against SLAs, conduct regular performance reviews, and implement corrective actions where required.
- Ensure preventive and corrective maintenance of building systems, utilities, and infrastructure.
- Manage vendor contracts, service delivery, and contract compliance.
- Monitor facility budgets, control operational costs, and optimize resource utilization.
- Ensure compliance with statutory, health, safety, fire, and environmental regulations.
- Handle space planning, office moves, and workplace management activities.
- Coordinate with internal stakeholders to address facility-related requirements and ensure high levels of customer satisfaction.
- Manage facility assets, utilities, inventory, and workplace resources effectively.
- Plan and execute repair, maintenance, and renovation projects with minimal business disruption.
- Conduct regular facility inspections, quality audits, and service reviews to maintain operational excellence.
- Prepare operational reports, MIS, SLA performance reports, and management dashboards.
- Coordinate internal and external audits and ensure timely closure of audit observations.
- Support business continuity planning, emergency preparedness, and crisis management.
- Drive continuous improvement initiatives to enhance operational efficiency, service quality, and employee workplace experience.
- Resolve escalations related to facility services within the defined SLA timelines.
- Ensure timely invoicing, vendor payments, and documentation as per organizational policies.
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INCO: “Cushman & Wakefield”