Job Title
Timekeeping Coordinator
Job Description Summary
The Timekeeping Coordinator provides central administrative timekeeping support to industrial front-line employees and their leaders. This role supports accurate, timely, and compliant timekeeping practices by assisting managers with system tasks, timecard review, reporting, and issue resolution. The Timekeeping Coordinator will serve as a timekeeping system subject matter expert and provide a high level of customer service to managers, employees, HR, Payroll, and People Partners.
Job Description
Hours: 8am - 5pm PDT
Responsibilities:
Function as a timekeeping system “superuser” for several different client accounts
Run daily reports to capture errors affecting accurate payroll
Submit regular reporting on errors to field leadership based on supervisor direction
Escalate errors to senior Operations leaders
Weekly PTO reconciliation before close of payroll period
Audit and enforce schedules in the timekeeping system for compliance
Manage incoming request volume through escalation paths and timely responses
Develop working relationships with other support function owners, contributors, and field team members
Capture process improvement opportunities and coordinate with leadership to develop scalable solutions
Drive on tasks related to special projects that increase efficiency and lower costs
Other tasks & duties as assigned by leadership
QUALIFICATIONS:
Associate degree in business administration, human resources, or equivalent experience, preferred
At least 3 years of administrative, HR, payroll support, timekeeping, or customer service/support experience
Timekeeping experience and/or timekeeping compliance exposure strongly preferred
Experience supporting managers or employees with timecard, pay, schedule, or payroll-related questions preferred
Experience in a high-volume environment; prior support of 200+ employees or queue/inbox management experience preferred
Intermediate computer skills, including Microsoft Office, Word, Teams, Outlook, and Excel; UKG/Kronos, Smartsheet, and JD Edwards experience a plus
Willingness to become familiar with California timekeeping/compliance requirements for West Coast support strongly preferred
Strong attention to detail, organization, follow-through, and ability to manage repetitive tasks accurately
Ability to troubleshoot issues, shift priorities as needed, and escalate appropriately
Strong communication and relationship-building skills with a passion for helping people
Reliable, disciplined, and comfortable working independently in a remote hourly environment
Flexible, adaptable, and open to learning established processes before recommending improvements
Comfortable working Monday–Friday, holidays as required, and flexing as business needs require; overtime may be available but is not guaranteed
Up to 10% travel annually, including potential initial in-person training and occasional team meetings
Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.
The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.
The company will not pay less than minimum wage for this role.
The compensation for the position is: $24.52 - $28.85
C&W Services is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at C&W Services, please call the ADA line at 1-888-365-5406 or email Accommodations@cushwake.com. Please refer to the job title and job location when you contact us.
INCO: “C&W Services”