Job Title
AP/AR Team Leader
Job Description Summary
Cushman & Wakefield is a global leader in commercial real estate services, helping clients transform the way people work, shop, and live. The firm’s 53,000 employees in more than 70 countries provide deep local and global insights that create significant value for occupiers and investors around the world. Cushman & Wakefield is among the largest commercial real estate services firms with revenues of $10.1 billion across core services of agency leasing, asset services, capital markets, facilities services (branded C&W Services), global occupier services, investment management (branded DTZ Investors), tenant representation, and valuations & advisory. Process all invoices (head lease and (sub)lease) and settle all payments in due course relating to the validated operational costs and incomes of the properties occupied by Cushman & Wakefield's GOS clients in order to enable them to prevent any additional funding or penalty costs.
Job Description
Other professional qualifications required for filling the position:
BSC/MSC degree is required or can be exchanged with relevant real estate operation experience in international environment
Finance/management degree is an advantage
5 years relevant work experience is required preferably in shared services environment
Service coordination experience is required
Finance processing experience in international environment is an advantage
1 year people management experience required preferably in shared services environment
Process transitioning experience is an advantage
Foreign language skills required for filling the position:
English language advanced
Knowledge of any other European language is an advantage
Required skills for filling the position:
Excellent IT literacy
Client technology platform SME
Advanced MS Office
Excellent written and verbal communication skills
Excellent problem-solving skills
Excellent analytical skills
Strong leadership skills
Able to work independently and in a team
Incredibly strong work ethic
Flexibility during times of change
Ability to effectively prioritize and execute tasks in a high-pressure environment
Proactive, enthusiastic and willing to learn
Independent mindset and willing to make responsible decisions
Incredibly high emotional intelligence
Able to recruit team, role and subgrade best fit team members
Focussed on continuous improvement and exceeding set targets
Responsibilities of the jobholder:
Drives the PSC and its Portfolio Administration Lease Finance Team to meet defined performance targets in relation to invoice and receipt processing, payment management and all aspects of Payables and Receivables Accounting or any other Lease Finance activity as required
The AP/AR Team leader is responsible for ensuring that the Team delivers against their quality and performance targets and delivers an outstanding service to the clients. Ensures that payables and receivables managed on behalf of clients are correctly stated in the appropriate records, are paid on time, invoices and receipts are correctly attributed and recorded.
Regular tasks:
Daily and other BAU tasks to deliver:
Day to day identification of quality issues and risks and escalation of such issues
Establish and maintain professional and effective working relationships with external and internal clients, colleagues and management
Ensures that draft and actual charge raising is carried out on time
Ensures that invoice volumes awaiting approval or being queried and approval/query resolution times in the P2P system are minimised
Manage and drive recurring & non-recurring charges’ payment process on time
Obtaining payment approvals
Supervising and managing invoice and receipt postings to Property Management & Accounting systems
Management of aged creditor and debtor items
Query management and account reconciliations
Ensures that bank reconciliations are prepared in line with deadlines
Ensures that inter account bank transfers are managed same day
Ensures that BACS/SEPA/Credit Transfers are released same day
Ensures that cash allocation (tenant receipts and creditor returned payments/refunds) is up to date
Ensures that returned payments, refunds and write off requests awaiting approval are minimised
Supports that cash collection (tenant income, creditor debit balance) is maximised
Ad hoc reporting upon request
Regular monthly reporting
Ensures all spreadsheets/tools/reports are kept up to date where appropriate
Preparing monthly / quarterly reports & KPI reports (multiple clients)
Drives process implementation, documentation and improvement
Ensuring client requirements and Cushman & Wakefield quality procedures are followed
Collaboration with other departments (Cost, Data, Estate/Account Management)
Liaising with client and third-party contacts as appropriate
Accountable for supporting and/or managing process-, technology-, service- and client transitioning projects
Ensures that approved processes, BAU process documents and guidelines are kept up to date
Service coordination tasks:
Service coordination within the Client Finance Team
Supervising internal and external audits
Approves financial outputs provided to clients
Develops and maintains the team's back up structure
Creates and maintains the yearly AP & AR charge raise, payment run, billing & collection calendars
People's management tasks:
On boarding of new team members, managing knowledge transfer and on the job training
Accountable for maintaining and developing their direct reports' competence, motivation and engagement level
People managing team members directly reporting to the employee
Cushman & Wakefield is an equal opportunity / affirmative action employer.
All qualified candidates will receive consideration for employment without regard to ethnicity, gender, gender identity or expression, sexual orientation, age, disability, religion, marital status, or any other legally protected characteristic.
Cushman & Wakefield is committed to equity in employment, and our goal is to have a diverse, inclusive and barrier-free workplace.
If you are a person with a disability and need any other accessible accommodations during the hiring process, you are invited to bring this to the Talent Acquisition Advisor’s attention once they have made cont
INCO: “Cushman & Wakefield”