Job Title
Senior Project Manager
Job Description Summary
The Senior Project Manager (SPM) is responsible for leading complex, high-value interior fit-out projects and managing multiple projects/clients simultaneously. This role goes beyond execution—requiring strong leadership, commercial ownership, and the ability to drive client confidence, business growth, and operational excellence. The SPM is accountable for project delivery, team performance, and overall client satisfaction.
Job Description
Key Responsibilities
1. Strategic Project Leadership
- Lead end-to-end delivery of large and/or multiple interior fit-out projects (corporate offices, campuses, high-value commercial spaces).
- Define project execution strategies, phasing plans, and risk mitigation frameworks.
- Ensure projects are delivered on time, within budget, and to the highest quality standards.
- Drive proactive decision-making to resolve complex project challenges.
2. Client Leadership & Business Interface
- Act as the senior point of contact for key occupier clients.
- Build and manage long-term client relationships, ensuring repeat business and account growth.
- Lead governance meetings, project reviews, and executive-level discussions.
- Identify opportunities for cross-selling and business development within existing accounts.
3. Commercial Ownership
- Own P&L responsibility at project level, including budgeting, forecasting, and margin management.
- Drive cost optimization, value engineering, and commercial negotiations.
- Review and approve contractor bills, variations, and claims.
- Ensure adherence to contracts, commercial terms, and risk management practices.
4. Team Leadership & Resource Management
- Lead, mentor, and manage Project Managers and Assistant Project Managers.
- Ensure optimal team deployment and productivity across projects.
- Drive performance management, capability building, and succession planning.
5. Vendor & Contractor Governance
- Establish strong contractor/vendor ecosystem and enforce accountability.
- Monitor contractor performance, timelines, manpower, and quality benchmarks.
- Lead resolution of contractual disputes and critical site issues.
6. Quality, Safety & Compliance Excellence
- Champion highest standards of quality and HSE (Health, Safety & Environment).
- Conduct periodic audits and ensure zero tolerance for safety violations.
- Ensure compliance with all regulatory, client, and internal standards.
7. Design & Technical Oversight
- Provide strategic oversight on design coordination and technical decision-making.
- Ensure alignment between design intent, cost, and execution feasibility.
- Drive timely resolution of design changes, RFIs, and technical challenges.
8. Governance, Reporting & Risk Management
- Establish strong governance frameworks across projects.
- Monitor project health through MIS, dashboards, and KPIs.
- Identify, escalate, and mitigate risks at an early stage.
- Maintain robust documentation and audit readiness.
9. Project Closeout & Client Satisfaction
- Oversee final project delivery, snagging, and handover.
- Ensure closure of all contractual, financial, and documentation aspects.
- Drive high client satisfaction and strong referenceability.
Key Requirements
Education
- Bachelor’s degree in Civil Engineering / Architecture / Interior Design or related field
Experience
- 12–18 years of experience in commercial interior fit-out / workplace projects
- Strong experience with IPC / PMC / real estate consultancy firms preferred
- Proven track record of managing large-scale or multiple concurrent projects
Skills & Competencies
- Strong leadership and team management capabilities
- Excellent commercial acumen with P&L ownership
- Advanced stakeholder and client management skills
- Deep understanding of interior fit-out execution, contracts, and delivery models
- Strong negotiation, decision-making, and conflict resolution skills
- Proficiency in project planning and reporting tools
Key Competencies
- High ownership and accountability mindset
- Strategic thinking with execution excellence
- Ability to handle ambiguity and complex environments
- Strong problem-solving and risk management approach
Growth Path
- Project Leader / Program Director
- Regional / Business Unit Head – PDS
- Leadership roles in key account or regional business management
Why join Cushman & Wakefield?
As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;
- Being part of a growing global company;
- Career development and a promote from within culture;
- An organisation committed to Diversity and Inclusion
We're committed to providing work-life balance for our people in an inclusive, rewarding environment.
We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.
We have a vision of the future, where people simply belong.
That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, sex, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status.
We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.
INCO: “Cushman & Wakefield”