Job Title
Project Manager - Ops Lead
Job Description Summary
Job Description
The Operations Lead Project Manager is responsible for overseeing a team of Operations Assistant Project Managers who are responsible for project implementation and execution through completion of project closeout. This position will lead a team that is responsible for assisting project execution as well as partnering with the PDS COE and Leadership in the establishment and refinement of best practices of standards and excellence.
Within Operations, your main focus will be collaboration with the COE, regional and program leads to ensure project support needs are being met. The Operations Lead will monitor for project process adherence through report analysis, internal audits, driving client satisfaction with teamwork and relationship development. The Operations Lead is a proactive and forward thinker, seeking to understand the needs perspectives and motivations of clients driving our processes.
Essential People Management Job Duties:
- Management of assigned team of direct reports including: hiring, onboarding & offboarding
- Coaching/mentoring/leading individual DR’s to achieve expected performance levels which involves understanding career advancement steps, processes & requirements – engaging business partners to support
- Performance management activities - Performance Plan, Mid-year, Year End, Dev. Plans
- Ensure completion of all required training (CW & client)
- Ensuring prompt response by team members to Leadership, COE or Governance requests
- Acting as a critical team “control point” – escalating appropriate needs and issues to higher levels of management or delivering messaging down through their portion of the organization
- Lead or assist with change management efforts impacting team and/or organization.
- Managing DR vacation, leave and required coverage.
- Establishing and maintaining healthy team behaviors - Team building, collaboration & growth
Performance and Delivery Duties:
- KPI performance for assigned team (collective)
- Supervision of End to End execution & delivery of projects for assigned team (assignment to completion)
- Knowledge of status/risk/challenges for projects managed by DR’s & manage escalations
- Clear understanding of project critical path to enable coaching of APM
- Data quality and review of metrics
- Engagement in initiatives or driving innovation
- Lessons learned capture & dissemination with team
- Liaison and escalation point for client vendors or internal providers
Education and Experience:
- Highly organized with strong analytical skills.
- Ability to work both independently and as part of a team.
- Detail oriented with excellent written and verbal communication skills.
- (3+) years of relevant experience, related to project or construction management
- (2+) years of supervisory experience in a project management capacity especially experience in leading, motivating, and developing employees.
- Experience managing remote team members.
- Demonstrate proficiency in the use and application of project management technology tools and be comfortable training technology with process to others.
- RETAIL OR BANKING construction management experience PREFERRED.
Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.
The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.
The company will not pay less than minimum wage for this role.
The compensation for the position is: $ 85,000.00 - $100,000.00
Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email Accommodations@cushwake.com. Please refer to the job title and job location when you contact us.
INCO: “Cushman & Wakefield”