Job Title
Security Concierge
Job Description Summary
Join Cushman & Wakefield supporting a key client, in a front-of-house role that combines concierge service, security, and facilities support. About the Role As a Security Concierge, you will be the first point of contact for employees, visitors, and contractors, ensuring a welcoming, professional, and secure workplace environment. Working closely with the Facilities Management team, you will support day-to-day operations, manage access control, and deliver a high standard of customer service.
Job Description
Key Responsibilities
Provide a warm and professional welcome to all employees and visitors
Manage visitor registrations, access control systems, and security passes
Handle phone enquiries and front desk operations
Support the Facilities team with reporting, emails, and administrative tasks
Coordinate contractor access and assist with onsite works
Assist with events, catering, and general workplace coordination
Maintain a safe, secure, and well-presented front-of-house environment
About You
Previous experience in concierge, reception, hospitality, or security roles
Strong customer service and communication skills
Professional presentation with a friendly and approachable manner
Ability to multitask and work in a fast-paced environment
High attention to detail and problem-solving skills
Skills & Requirements
Certificate II in Security Operations (preferred but not essential)
First Aid & CPR certification (desirable)
Experience with access control and visitor management systems
Proficiency in Microsoft Office and general admin systems
Why Join Us
Work with a global leader in real estate and facilities management
Be part of a supportive and high-performing team
Opportunity to grow within a corporate and client-facing environment
If you’re passionate about delivering exceptional service while maintaining a secure workplace, we’d love to hear from you.
As an equal opportunity employer, Cushman & Wakefield encourages Aboriginal and Torres Strait Islander and female candidates to apply. Cushman & Wakefield promotes safety at all times.
INCO: “Cushman & Wakefield”