Job Title
Assistant Facilities Manager / Bukit Merah
Job Description Summary
To oversee the day-to-day operations and maintenance of our facilities, ensuring safe, compliant, and efficient service delivery across all building systems and contracted services. The incumbent will lead site operations, manage maintenance programs, coordinate contractors and vendors, oversee emergency response and service recovery, and ensure compliance with statutory requirements and operational standards.
The role requires strong stakeholder management skills to work closely with tenants, clients, service providers, and internal teams while driving service excellence, operational efficiency, and continuous improvement through effective contractor performance management, budget control, and data-driven maintenance planning.
Job Description
About The Role:
- Lead safe, secure and effective site operations across all contracted services, ensuring sufficient resources, statutory compliance, service continuity, and support for tenants and building users.
- Manage preventive, corrective, breakdown, minor, cyclical, improvement and DLP works; coordinate MSF-appointed contractors, specialists and service providers; and verify completed work and reports.
- Operate emergency call-out and escalation arrangements, lead first response and service recovery, and ensure incidents are reported, investigated and closed within contractual timelines.
- Maintain the Facilities Management and Operational Manual, maintenance plans, SOPs, asset and authority registers, certificate renewals, and audit-ready site records.
- Manage tenants and stakeholders professionally, including fit-out interfaces, facilities bookings, service requests, complaints, planned disruptions and formal written communications.
- Control budgets, procurement inputs, quotations, work orders, invoice verification and cost risks, while developing capital, maintenance, lifecycle and replacement plans.
- Use CFMS, inspections, KPI/SLA data, feedback and recurring-failure analysis to drive contractor accountability, root-cause actions and continual improvement
About You:
- Degree in Engineering (Mechanical, Electrical, Facilities Management, or related discipline).
- Minimum 5 years' experience in a similar role or property environment, including at least 2 years in local integrated facilities management.
- Strong leadership, contractor management, analytical and stakeholder communication capabilities.
- Ability to respond effectively to emergencies, breakdowns, and urgent repair situations.
- Experience coordinating and managing subcontractors and vendors.
- Good organisational, problem-solving, and communication skills.
- Ability to work collaboratively with stakeholders such as Project Managers, clients, and service teams.
Why join Cushman & Wakefield?
As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;
- Being part of a growing global company;
- Career development and a promote from within culture;
- An organisation committed to Diversity and Inclusion
We have a vision of the future, where people simply belong.
That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us .
INCO: “Cushman & Wakefield”
