Job Title
Senior Managing Director, Local FM
Job Description Summary
The Senior Managing Director, National Local FM is the senior executive accountable for the strategic direction, growth, and performance of Cushman & Wakefield's Local FM business across all U.S. markets. Local FM provides dedicated, on-site or locally managed facilities management including engineering, soft services, workplace experience, procurement, and local vendor oversight to local/regional occupiers. This role sets national standards and commercial strategy, builds and manages senior-level client relationships, identifies and pursues growth and expansion opportunities across the portfolio, and provides leadership and support to Regional FM Directors and local FM teams in each market.
Job Description
Key Responsibilities
- Set the national strategy and standards for Local FM service delivery, ensuring consistent, high-quality execution across all markets.
- Build and manage senior-level client and stakeholder relationships at the portfolio and enterprise level, serving as an executive point of contact for national and multi-market accounts.
- Identify, pursue, and close growth and expansion opportunities for Local FM across new and existing accounts, partnering with Asset Services leadership, C&W Brokers, and Business Development.
- Provide leadership, coaching, and support to Regional FM Directors and local FM teams in each market, ensuring bench strength and succession within the national leadership team.
- Establish and govern the national playbook, training curriculum, and technical standards that Regional FM Directors apply across their portfolios.
- Represent Local FM within the broader Occupier/GOS platform, aligning national priorities on EHS compliance, technology, and subject-matter-expert resources.
- Set national strategy for vendor sourcing and third-party service delivery, ensuring quality, compliance, and cost-effectiveness across the vendor network.
- Ensure consistent client accounting, reporting, and service-level standards are applied and enforced across all regions and accounts.
Qualifications & Experience
- Bachelor's degree in Facilities Management, Engineering, Business Administration, or related field; advanced degree a plus, or equivalent combination of education and experience.
- 15+ years of progressive facilities management experience, including at least 7 years in a senior or national leadership role overseeing multiple regions, portfolios, or a national account base.
- Demonstrated success driving commercial performance across a multi-market FM organization.
- Proven track record building and managing senior/executive-level client relationships, with a history of identifying and closing growth or expansion opportunities.
- Experience leading and developing a distributed leadership team (e.g., Regional FM Directors) across multiple geographies.
- Working knowledge of CMMS/work order management systems and FM technology platforms, with experience standardizing technology and processes at scale.
- Experience managing national vendor strategy, procurement, and financial reporting processes across a multi-region portfolio.
- Ability to travel nationally to support regional teams, client relationships, and growth opportunities.
AAP/EEO STATEMENT
C&W provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed and employees during employment are treated without regard to any of these characteristics. Discrimination of any type will not be tolerated.
OTHER DUTIES
This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.
The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.
The company will not pay less than minimum wage for this role.
The compensation for the position is: $ 276,250.00 - $325,000.00
Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email Accommodations@cushwake.com. Please refer to the job title and job location when you contact us.
INCO: “Cushman & Wakefield”
