Job Title
Global People Engagement & Innovation Manager (Maternity Leave)
Job Description Summary
Cushman & Wakefield is looking for a ServiceNow and/or Workday HCM specialist who combines technical aptitude with a genuine interest in HR and employee experience. We are seeking someone who is curious, proactive, and comfortable working autonomously while continuously looking for ways to improve how we operate.
In this role, you will challenge existing processes, conduct research, engage with stakeholders across the business, and help shape innovative solutions for our internal platforms.
If you enjoy tackling complex challenges, questioning assumptions, and building business cases that lead to real change and successful implementations, we'd love to hear from you.
Job Description
Responsibilities:
- Accountable for ensuring a seamless end-to-end process across Workday & ServiceNow
- Serves as the “Voice of the Customer,” influencing the strategic roadmap based on client needs and gap analyses
- Identifies opportunities to improve HR system functionality for end-users
- Works closely with the Global Product Adoption & Comms Manager and Global Knowledge Manager to ensure development of training and communication materials
- Participates in intake process to understand impact of proposed changes on end user adoption
- Identifies experience and adoption metrics to be improved
- Approves and prioritizes demand in line with experience and adoption metrics
- Attends all relevant demand meetings or delegates to a team member
- Collects, maintains, and analyzes data and metrics related to the employee experience, engagement & digital transformation strategies to determine targeted promotional strategies
- Performs other related duties as required on request
- Must be able to travel in case of certain conferences/meetings. Travel may vary in frequency and duration.
Requirements:
- BSC/MSC degree is preferred
- 3-7 years of relevant experience working in a similar role; working with HCM, Product Ownership, ServiceNow product, Agile framework experience
- English language upper intermediate
- Knowledge of any other European language is an advantage
- Practitioner level knowledge of evolving ServiceNow
- Strong knowledge of ServiceNow and/or Workday HCM components such as service catalogue, reporting virtual agent, case management, portal, knowledge etc.
- Great influencing and stakeholder management skills
- Great communication and interpersonal skills, able to build effective relationships and work collaboratively with our global process owners and business stakeholders
- Experience of managing projects/programmes in a large global organisation
- Ablity to understand business priorities and align technology opportunities
- Ability to prioritize workload and provide timely follow-up and resolution
What we can offer:
- Competitive compensation and benefit package
- Great learning and development opportunities
- Benefit package includes cafeteria, mental and physical health care package, community bike ticket, and loyalty-based elements
- Modern, award-winning office with a view of the Danube
- Central location, excellent public transport
- 4 days Home Office
- Youthful and supportive work environment
- Additional holidays to compensate for Hungarian public holidays falling on a weekend
- A steadily growing, 100+ year-old international company
Cushman & Wakefield is an equal opportunity / affirmative action employer. All qualified candidates will receive consideration for employment without regard to ethnicity, gender, gender identity or expression, sexual orientation, age, disability, religion, marital status, or any other legally protected characteristic. Cushman & Wakefield is committed to equity in employment, and our goal is to have a diverse, inclusive and barrier-free workplace. If you are a person with a disability and need any other accessible accommodations during the hiring process, you are invited to bring this to the Talent Acquisition Advisor’s attention once they have made contact.
INCO: “Cushman & Wakefield”
