Job Title
Janitorial Supervisor- 2nd Shift
Job Description Summary
The Janitorial Supervisor is responsible for overseeing daily janitorial operations across assigned buildings or projects, ensuring services are delivered safely, efficiently, and in accordance with contractual and company standards. This role provides direct supervision to janitorial staff, supports account management activities, and maintains strong client relationships. The Janitorial Supervisor serves as a hands-on leader and a key representative of C&W Services at the site level.
Job Description
The Janitorial Supervisor reports to the Senior Operations Manager and works under the direction of the Account Manager or Account Director. Key responsibilities include, but are not limited to:
- Provide overall direction, coordination, and supervision of janitorial personnel across assigned shifts and buildings
- Supervise daily operations to ensure services are performed as contracted and meet or exceed customer specifications
- Assist in managing project activities and overseeing assigned janitorial crews
- Coordinate staffing, work schedules, and assignments; prepare and submit weekly payroll time sheets
- Establish and maintain work performance and quality standards
- Conduct routine site inspections, quality assurance checks, and facility audits
- Manage inventory, materials, and equipment usage, including key control procedures
- Address and resolve on-site service delivery issues, employee concerns, and customer inquiries
- Support snow removal services as required (seasonal)
- Lead orientation and onboarding of new employees; provide ongoing training, coaching, and development
- Participate in safety programs, safety committees, and required management or technical training
- Oversee conference room setups and assist with internal moves or special projects as needed
- Maintain effective and professional client relationships through regular communication
- Perform employee evaluations, troubleshooting, and corrective actions as needed
- Perform additional duties as assigned to support site and account objectives
Qualifications
- High school diploma or equivalent required
- One to three (1–3) years of supervisory experience in janitorial or facility services
- Working knowledge of cleaning methods, procedures, equipment, and safety standards
- Ability to manage schedules, inventory, payroll, and multiple priorities in a fast-paced environment
- Strong verbal and written communication skills; ability to interact effectively with employees, management, and clients
- Fluent in English and Spanish preferred/required
- Motivated, proactive, and solution-oriented leadership style
- Ability to stand, walk, bend, and lift as required for operational support
- Background check required
- Commitment to safety, quality, and customer service
Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.
The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.
The company will not pay less than minimum wage for this role.
The compensation for the position is: $18.70 - $22.00
C&W Services is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at C&W Services, please call the ADA line at 1-888-365-5406 or email Accommodations@cushwake.com. Please refer to the job title and job location when you contact us.
INCO: “C&W Services”
