Job Title
Facilities Coordinator
Job Description Summary
This role will report to the Hamilton Branch manager and be responsible for the coordination of the local accounts. This will include, maintaining operational delivery of the Waikato District Council contract, liaising with FMs and officers. Ensuring compliance of contract aspects such as KPI's, asset management, spot checks and reporting. Additionally, this role will support the local service managers with client reporting and administration aspects of other local contracts and contract meetings. (HCC and Wintec) The right candidate for this role will be confident and have proven track record of client relations and relationship management.
Job Description
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
- Ensure the day-to-day operations of the facility
- Under the direction of the client, respond promptly to requests for building maintenance and repairs.
- Compile information necessary to ensure all site-specific documentation and reports are completed accurately and on time, including (and as applicable): , BWOF Information, Arria and Health and Safety information, SWMS, SSSPs, SMP, HSMP, meeting minutes and actions, Performance Report and other reports and documentation as required
- Prepares financial reports (monthly and quarterly), contracts, expenditures and reporting requirements requested within the contracts.
- Assist in providing information and reports necessary for the development of capital budgets for the facility. This includes contributions towards a five-year plan of maintenance, facility improvement, and cost reduction initiatives
- Collect, analyze and prepare reports of such statistical data as may be required to provide accurate and current assessment of facility management objectives
- Expected to be thoroughly familiar with and maintain the compliance of the management contract, vendor agreements, and other building/facility contracts and all requirements contained therein
- Supported by procurement and Rapid Global, monitor and ensure that tenants and vendors comply with insurance requirements and coordinate all claims as required
- Proactively inspect the facility, systems, rooms, common areas, etc. and report back any findings or issues to the Branch Manager
KEY COMPETENCIES
1. Communication Proficiency (oral and written)
2. Technical Proficiency
3. Problem Solving/Analysis
4. Leadership
5. Teamwork Orientation
6. Relationship Management
7. Financial Management
IMPORTANT EDUCATION
Experience within facilities management and client relationship management.
IMPORTANT EXPERIENCE
- A minimum of 3-5 years relevant experience, preferably in commercial or industrial real estate with facility management experience required
- Experience in maintenance, construction, engineering and all facets of property operation and building management preferred
ADDITIONAL ELIGIBILITY QUALIFICATIONS
- Proficient in understanding management agreements and contract language
- Skilled in Building Management Systems maintenance and monitoring
- Excellent computer and systems knowledge; Strong literacy in Microsoft Office Suite (MS Word, Excel, PowerPoint)
- Strong discipline of financial management including financial tracking, budgeting and forecasting
- Knowledge of Financial Systems
WORK ENVIRONMENT
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers and phones. Travel to client sites is required.
INCO: “Cushman & Wakefield”
