Job Title
Senior Executive - Transport
Job Description Summary
Job Description
JOB DESCRIPTION
Responsibilities:
- Manage large amounts of incoming phone calls
- To take care of visitors to the office premises by receiving and guiding them properly in the manner as set out by FM
- Generate sales leads
- Handling the Visitors and Telephone calls. · Coordinating for FM services for interviews, meetings and common areas
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Skills Required
- Excellent communication skills both orally and in writing
- Excellent interpersonal skills
- Very good presentation skills
- Ability to priorities and plan effectively
- Awareness of different media agendas
- Should be very creativity.
Qualification
- Graduation
Work Experience
- Minimum 2-6 Years
Compensation : Commensurate with market
INCO: “Cushman & Wakefield”
