Job Title
Technical Services Manager - Building Performance Analyst
Job Description Summary
Job Description
Cushman & Wakefield’s Building Optimisation Service helps clients improve how their buildings perform in real operation - reducing energy and carbon, improving occupant outcomes, and protecting asset value. The Building Physics Performance Analyst will play a key role in delivering this service by combining building physics expertise, cloud‑based performance analytics, and project delivery capability. The role focuses on analysing operational data from digital platforms (e.g. Demand Logic or similar), identifying performance improvement actions, and project managing those actions through to implementation and verification. This is a technically focused, client‑impact role operating at the intersection of building physics, digital data, and real estate performance.
The successful candidate will prepare monitor and execute the agreed deliverables on time and within the agreed parameters and support the business, review & manage performance impacts and deliver on business development nationally. This role is in alignment with the PDS/Sustainability/AS playbook roles & responsibilities protocol. These services will be delivered to a multi-site, multi-client basis supporting energy performance management services as well as the agreed service, scope, and strategy within the C&W and client teams nationally.
Key Responsibilities
- Use a cloud‑based building performance platform to analyse energy, HVAC, and operational data from commercial buildings.
- Apply building physics principles to diagnose performance issues such as:
- Excessive energy consumption
- Poor thermal comfort or overheating
- Ventilation and air quality issues
- Inefficient plant operation or control strategies
- Support measurement and verification by establishing baselines, normalising performance (e.g., weather/occupancy), and tracking improvement over time
- Support delivery of Building Optimisation assessments, ongoing monitoring services, and post‑occupancy evaluations across C&W client portfolios.
- Translate data insights into clear, prioritised optimisation actions, from low‑cost operational changes to longer‑term improvement measures.
- Track building performance over time to verify the impact of implemented actions.
- Contribute to standard methods, templates, and repeatable analytical workflows so insights are consistent across sites.
- Own the delivery of identified optimisation actions from analysis through to completion.
- Coordinate with client teams, facilities managers, engineers, controls contractors, and internal C&W stakeholders to implement agreed actions.
- Develop simple action plans, track progress, manage risks, and ensure actions are completed in line with agreed scope and timescales.
- Verify and report on outcomes, ensuring performance improvements are evidenced through operational data.
- Produce clear, concise, and commercially relevant reports translating technical findings into practical recommendations.
- Support client presentations, workshops, and meetings, explaining building performance issues in an accessible way.
- Contribute to wider sustainability, ESG, and net zero advisory outputs where operational performance insight is required.
- Collaborate with sustainability, engineering, project management, and asset advisory teams across C&W.
- Feed lessons learned from operational buildings back into design, refurbishment, and asset strategy advice.
- Contribute to internal technical development, best practice guidance, and thought leadership.
Skills and Competencies
- Strong understanding of building physics (thermal comfort, heat transfer, ventilation, fabric performance).
- Experience working with cloud‑based building performance analytics platforms (e.g. Demand Logic, or similar BMS/energy analytics tools).
- Working knowledge of HVAC systems, controls strategies, and real‑world building operation.
- Familiarity with dynamic thermal modelling tools (e.g. IES VE, TAS, EnergyPlus) or equivalent analytical methods.
- Understanding of relevant guidance and standards (e.g. CIBSE TM, ASHRAE, NABERS where applicable).
- Strong analytical capability with attention to detail and a problem‑solving mindset.
- Ability to quantify energy, carbon, comfort and cost impacts to support commercial decision‑making.
- Strong organisational skills with the ability to manage multiple actions across different buildings.
- Experience coordinating technical actions through to implementation with multiple stakeholders.
- Comfortable working in live operational environments and managing real‑world constraints.
- Excellent Time Management Skills.
- Ability to clearly explain technical issues and recommendations to non‑technical audiences.
- Strong written and verbal communication skills.
- Confident working in multidisciplinary and client‑facing environments.
Qualifications and Experience
- Degree (or equivalent) in Building Physics, Mechanical Engineering, Building Services, or a related discipline.
- Experience (typically 2–5 years) in building performance analysis, sustainability consulting, building services engineering, or a related field.
- Experience working with in‑use buildings, operational performance data.
- Experience working with building data analytic platforms.
- Experience with post‑occupancy evaluation, building tuning, or ongoing performance monitoring services.
- Exposure to net zero carbon strategies, retrofit planning, or ESG advisory.
- Progress towards professional accreditation (e.g. CIBSE, IES, or equivalent).
What Success Looks Like at C&W
- Consistent identification of data‑driven optimisation opportunities with clear business cases.
- Successful delivery and closure of optimisation actions, with evidence of performance improvement.
- Positive client feedback and repeat engagement with the Building Optimisation Service.
- Strong contribution to the credibility and growth of C&W’s operational performance offering.
Please note: this is a direct search led by Cushman & Wakefield. We only work with recruitment agencies on our preferred supplier list, and only where a signed and in date agreement is in place and the agency has been directly instructed on the role by a member of our Talent Acquisition team.
We do not accept speculative or unsolicited CVs submitted to any of our employees or outside of our agreed process. No agency fees will be payable in these circumstances.
INCO: “Cushman & Wakefield”
