Job Title
MIS Executive
Job Description Summary
Job Description
MIS & Reporting Management
Preparation and submission of Daily MIS, Weekly MIS, and Monthly Reports as per defined SLAs.
Compilation of Monthly Management Report (MMR) by collecting inputs from all departments (Technical, Soft Services, Security, etc.).
Maintaining and updating Daily MIS Report (DMR) with accurate operational data.
Ensuring accuracy, consistency, and timeliness of reports shared with stakeholders.
Operations Coordination
Coordination with Engineering Manager (EM) and department heads to maintain critical site trackers.
Monitoring and tracking PPM (Planned Preventive Maintenance) activities through CAFM/Evolution system.
Follow-up for closure of complaints, audit observations, and open issues with respective teams.
Preparation of delay analysis reports for pending tasks.
Data Management & Documentation
Maintaining records of all internal and external communications.
Managing trackers for complaints, PPM, audits, consumables, and compliance records.
Ensuring proper documentation and data archiving for audits and reference purposes.
Financial & Administrative Support
Handling Imprest account at site level with proper tracking and reconciliation.
Supporting budgeting and expense tracking under guidance of site management.
1.4. Key Relationships
Internal: Site Team, Engineering, Soft Services, Security, Admin
External: Client Representatives, Vendors, External Agencies
1.5. Job Purpose
To ensure efficient MIS reporting, data management, and coordination of site operations, enabling effective decision-making, compliance monitoring, and smooth functioning of facility management services.
1.6. Accountabilities
Key Result Area
Major Activities
MIS & Reporting
- Ensure timely submission of MIS reports as per SLA.
- Prepare and submit Monthly MMR by collecting inputs from departments.
- Maintain and update Daily MIS (DMR).
PPM & Complaint Tracking
- Track, assign, and close PPM activities in CAFM/Evolution.
- Monitor complaint closure status and follow up with teams.
Coordination & Follow-up
- Coordinate with EM and section heads for maintaining trackers.
- Follow up on pending complaints, audit points, and action items.
Data & Documentation
- Maintain records of communications with external agencies.
- Prepare delay reports and compliance documentation.
Financial Support
- Manage site imprest account and maintain records of expenses.
Other Responsibilities
- Take additional responsibilities assigned by management.
- Support process improvement and operational efficiency initiatives.
1.7. Authority
Ensure timely and accurate submission of MIS, DMR, and reports.
Monitor closure of complaints, PPM, and audit observations.
Maintain communication records and issue reminders to concerned stakeholders.
Track OHS objectives and ensure timely action completion.
1.8. OH&S Responsibility
Ensure understanding and compliance with OHS&W Policy.
Follow safety management systems (SOPs, manuals, procedures).
Participate in safety meetings, employee consultation forums, and training programs.
Identify workplace risks and ensure implementation of control measures.
Report incidents, unsafe conditions, and near misses.
Ensure compliance with Permit to Work (PTW) and risk assessment practices (JSA, HIRA, TBT).
Maintain all OH&S documents as per assigned responsibilities.
INCO: “Cushman & Wakefield”
