Job Title
Senior Specialist, Global Mobility
Job Description Summary
The Global Mobility (GM) Specialist is responsible for the regional delivery of global mobility governance and consulting services to People Partners and Line Managers across their designated region, on all Global Mobility matters. This role will respond to GM queries/requests and help facilitate and manage international job moves into and out of their region, in alignment with the C&W policy and best practice. Key skills required to be successful in this role are exceptional communication skills—especially in a virtual environment, strong connection and relationship skills that enable and educate People Partners and managers on GM policies and practice. This role reports to the aligned regional People Services Director but has a matrix reporting line to the Senior Manager, Global Mobility. For the Americas region, this role will also have responsibility for the management of the US domestic relocation program, advising People Partners and Line Managers against the local policies. The Global Mobility Specialist will utilize the relevant technology to manage GM cases and store employee relocation data. And will utilize this data for metrics and reporting analytics.
Job Description
About the Role:
- Manage the end-to-end global mobility process for employee relocations and assignments, from case intake and assessment through delivery, compliance, and successful case closure.
- Serve as the primary point of contact for employees, managers, and HR stakeholders, providing guidance on mobility policies, timelines, approvals, costs, and required documentation.
- Coordinate and manage external mobility vendors, including immigration, relocation, tax, payroll, and destination service providers, ensuring service quality and adherence to agreed SLAs.
- Ensure compliance with global mobility policies, regional legal, tax, immigration, and data privacy requirements while proactively identifying and mitigating risks or exceptions.
- Maintain accurate case records, produce mobility metrics and reporting, resolve escalations, and drive continuous process improvements to enhance employee experience and operational efficiency.
About You:
- Bachelor's degree in Human Resources, Business Administration, International Relations, or a related field, or equivalent professional experience.
- 3 to 7 years of experience in HR operations, global mobility, relocation, immigration, or mobility services, with a proven ability to manage multiple complex cases simultaneously.
- Strong knowledge of global mobility policies, compliance requirements, documentation standards, and mobility lifecycle components including relocation, immigration, tax, payroll, and benefits coordination.
- Excellent stakeholder management, communication, and customer service skills, with the ability to work effectively across cultures, functions, and time zones.
- Proficiency in Microsoft Office applications (particularly Excel, PowerPoint, and Teams) and HRIS/case management systems; experience with Workday and vendor management is preferred.
Why join Cushman & Wakefield?
As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;
- Being part of a growing global company;
- Career development and a promote from within culture;
- An organisation committed to Diversity and Inclusion
We're committed to providing work-life balance for our people in an inclusive, rewarding environment.
We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities.
We have a vision of the future, where people simply belong.
That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, sex, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status.
We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.
INCO: “Cushman & Wakefield”
