Job Title
Assitant Facility Manager - Soft Services
Job Description Summary
Job Description
➤ Reports to Operation Manager and Client Supervises activities pertaining to all soft services and other services as per scope of work to ensure smooth operation.
➤ Takes regular rounds of the complex and take feed/ supervise any major or critical activity taking place the complex.
➤ Supervise any major/minor breakdown which will affect the employees.
➤ Generates periodical reports as required by the Management.
➤ Keep a control of the budgeted expenditure and appraise the management of any non-
budgeted expenditure foreseen.
➤ To discuss with management regarding all necessary approvals for purchases and manpower.
➤ Timely submission of all invoices and bills and timely payment of all vendor staff
➤ Timely submission of MMR (Monthly Management report)
➤ Regularly reviews with client and Operation Manager and highlights any operational discrepancies if any.
➤ Review all PPM schedules, log books & checklist, service records and test certificates.
➤ Ensure the process and documents are followed and documents are maintained as per C&W standards
➤ Ensures 100% statutory compliance by contractors like ESI, PF, insurance etc.
➤ Co-ordinates with Annual Maintenance Contract (AMC) service providers for regular & break down maintenance activities.
➤ Interact with residents on daily rounds and scheduled meetings regarding any issue pertaining to the premises.
➤ Implements safe work practices and ensures that team members/ vendors meet all safety guidelines/ requirements. To ensure that all duties assigned to the Electrical Supervisor / Supervisor Panel (Advance) are being undertaken and should be cross checked, if needed.
➤ To ensure that duty roster of C&W staff is followed strictly. In case of sudden absenteeism, vendor SPOC/off duty staff should be contacted to ensure that adequately trained man-power is present at site.
➤ To guide the team for timely action on resident complaints and raise the level of complicated issues to the management for early resolution.
➤ To coordinate and liaise with governmental agencies for all necessary NOC s and permissions.
➤ To ensure that the functions of Accounts department are in time and in accordance to the expectations of Management.
➤ To seek growth of revenue generation for the condominium.
➤ To ensure the adherence to guidelines mentioned in agreement.
➤ To expedite the recovery of any outstanding (This has to be within the legal boundaries and any challenges faced to be informed to the management)
➤ To take stock of Security situation through daily reports from security officer of the site and ensure preparedness in normal circumstances as well as liaise with police department in case of any untoward situations.
➤ To maintain good liaisons with immediate external/local public for ensuring safe environment.
➤ Manage any other day-to-day requirements of property
➤ Inspect property for damages or maintenance requirements; schedule maintenance
improvements
➤ Handle issues related to manpower service providing vendors.
➤ Develop and document property management related policies and rules (standard for all
three complexes, this should have approval of management)
➤ Manage all staff deployed in the premises.
➤ Maintain and update records.
➤ Maintain a positive relationship with employees and service providers.
➤ Handle any other issues as directed by the management.
INCO: “Cushman & Wakefield”
