Job Title
Executive - Front Office
Job Description Summary
Job Description
2025 Mid-Year Performance Review
Mumbai Administration Team
April – December 2025
1. Key Highlights
- 100% on-time completion of all assigned tasks
- No negative feedback recorded, Positive feedback received from employees and clients
2. Timely Delivery & Reporting
Reporting Activities:
- Daily reports and office checklists updated consistently
- Weekly reports completed every Saturday
- Car mileage, Drivers’ Log Sheet, and Drivers’ Time Sheet reports updated weekly
3. Client Support
- Coordinated and booked meeting rooms for internal and external meetings
- Supervised meeting rooms, cafeteria, and pantry areas to ensure readiness and hygiene
- Maintained the office snag list and coordinated repair/replacement work
- Managed bookings for focus rooms and call booths
- Consistently received positive feedback for responsiveness and coordination
4. Finance Coordination
- Updated and maintained cheque details on a monthly basis
- Shared consolidated cheque reports with the Finance Team at the end of each month
5. Operational Support & HR Coordination
- Supported document delivery and logistics requirements
- Assisted HR with ID card coordination due to absence of a local HR representative (temporary support)
- Coordinated visiting cards and ID cards for employees and arranged timely delivery
- Updated the employee contact list every month
- Took indicative counts for PPE kits for PAN India locations
- Updated the VMS list for the last two months and added all new joiners to the VMS application
- Sent birthday emails to employees
- Arranged welcome kits and lunches for new employees
6. Client Visit Management
- Generated pre-invite QR codes for clients and visitors through the Spark App
- Booked meeting rooms for client visits
- Arranged lunch and snacks for clients as requested
- Coordinated flower bouquets and chocolate cakes for special client needs
7. Tools & System Management
Responsibility for managing and updating:
- Pantry tools
- Mail tools
- FM App
- Inventory
- Visitor Management System (VMS)
8. Summary & Overall Performance
- Maintained high levels of operational efficiency
- Ensured consistent quality in service delivery
- Demonstrated strong cross-departmental coordination
- Enhancing the overall client and employee experience
- Strengthened administrative tools, processes, and workflows
INCO: “Cushman & Wakefield”
