Job Title
Venue Operations Officer
Job Description Summary
Under the supervision of the Facilities Manager, the Assistant Facilities Manager supports the facilities organization at a specific location, set of buildings, or campus environment. The Assistant Facilities Manager is charged with supporting the day-to-day implementation of policies, procedures, programs and workplace services delivery that provides a well-managed and well-maintained building. Places an emphasis on a positive response to the concerns and needs of the tenants, environmental health and safety, and quality programs, in coordination with the client's goals and objectives.
Job Description
About the Role
- Supports the Assistant Building Manager and Venue Management Team in daily venue operations and event activities.
- Conduct daily inspections and operational checks of venue systems, equipment, and associated infrastructure.
- Coordinate and support venue requirements for scheduled events, programmes, and venue users.
- Provide on-site operational and technical support during sporting events, performances, community programmes, and major venue activations.
- Assist in coordinating preventive and corrective maintenance activities according to maintenance schedules.
- Attend to basic troubleshooting and support breakdown response where required.
- Ensure housekeeping and safety standards are maintained in plant rooms and service areas.
- Manage reactive maintenance cases and ensure that all contractual KPIs are consistently met
- Assists in conducting incident investigation and submit IR/IIR after identifying root cause with recommended corrective action in place.
- Maintain equipment inventory, maintenance records, and lifecycle replacement recommendations.
- Work closely with Hard Services teams when issues involve critical upstream system
- Perform any related duties as required and directed.
- Take accountability and ownership of Workplace Safety & Health (WSH) standards and outcomes in building up a Safety Culture.
- Review contractors/vendor's Work Authorization requests and ensure full compliance with MOM WSHA and Our Tampines Hub H&S policy.
About You
- Diploma in Engineering or Facilities Management or other relevant qualifications.
- At least 2 years of working experience in Facilities Management (Sports or Event venues are preferred).
- At least 3 years of working in Facilities Management (Sports or Event venues is preferred) for relevant Higher Nitec
- Able to work long hours and over weekends during event periods.
INCO: “Cushman & Wakefield”
