Job Title
Workplace Concierge
Job Description Summary
Create exceptional workplace experiences by delivering five-star service to employees, visitors and stakeholders.
Job Description
Workplace Concierge
Sydney, NSW | Full-Time
Be the face of a premium corporate workplace
Varied role combining concierge, events and workplace services
Build your career with a global industry leader
About the Role
We're looking for an energetic and customer-focused Workplace Concierge to deliver an exceptional workplace experience for employees, guests and visitors.
As the face of the workplace, you'll create memorable first impressions while providing a seamless concierge-style service. From welcoming VIP visitors and coordinating meeting spaces to supporting workplace services and events, you'll play a key role in ensuring every interaction is professional, efficient and engaging.
This is an ideal opportunity for someone from a corporate reception or customer service background who thrives in a people-focused environment and enjoys building relationships.
Key Responsibilities
Deliver a warm, professional and engaging front-of-house experience
Welcome employees, visitors, contractors and VIP guests
Manage visitor registrations, access passes and security procedures
Coordinate meeting rooms, workplace bookings and event logistics
Support locker, storage and workplace service requests
Liaise with vendors, building management and workplace stakeholders
Conduct workplace floor inspections and report maintenance issues
Coordinate visitor and employee communications
Support workplace events and special activities as required
Deliver exceptional customer service with every interaction
About You
Experience in corporate reception, concierge, hospitality, hotel, airline or customer service roles
Professional presentation and communication skills
Strong customer service mindset with a passion for creating positive experiences
Ability to build rapport quickly with a diverse range of stakeholders
Excellent organisational skills and attention to detail
Confident multitasking and managing competing priorities
Proactive problem-solving skills and a positive attitude
Strong computer skills and confidence working with workplace systems
Completion of Higher School Certificate
About Cushman & Wakefield
Cushman & Wakefield is a global leader in commercial real estate services, with 50,000+ employees across 60 countries. In Australia, we partner with some of the world’s leading organisations to deliver innovative property solutions across office, retail, industrial and logistics assets.
Our strength lies in our collaborative approach, deep market insight and ability to integrate services to deliver exceptional outcomes. We are driven by a client-first mindset and a commitment to excellence, empowering our people to think differently and create value at every stage of the property lifecycle.
What We Offer
Opportunity to work within a premium corporate environment
Exposure to high-profile clients and stakeholders
Career pathways into Workplace Experience and Facilities Management
Supportive and collaborative team culture
Ongoing learning and development opportunities
Global career opportunities within Cushman & Wakefield
Employee benefits and wellbeing initiatives
Diversity & Inclusion
At Cushman & Wakefield, we are committed to fostering a diverse, inclusive and respectful workplace. We welcome applications from people of all backgrounds and experiences and are dedicated to creating an environment where everyone can thrive.
Please note applicants must be eligible to work in Australia. Only shortlisted candidates will be contacted.
As an equal opportunity employer, Cushman & Wakefield encourages Aboriginal and Torres Strait Islander and female candidates to apply. Cushman & Wakefield promotes safety at all times.
INCO: “Cushman & Wakefield”
