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Senior Manager - Operations

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Job Title

Senior Manager - Operations

Job Description Summary

Job Description Summary Purpose of the role in 1-2 sentences Responsible for various account operation management , client management, vendor management and managing P & L for the respective account under operations, finance & budgeting, invoicing & payment collections. Audits and EHS

Job Description

Major Responsibilities:

  • Need to manage overall Facilities Services & operations at multiple client sites.
  • Client management & regular client site visits to support on site teams and client requirements.
  • Client Contract Management.
  • Managing Budgeting & financials of the accounts.
  • Site Audit & reviews.
  • Conducting monthly management reviews with client for site operations.
  • Implement Innovation and Best Practices at site
  • Conduct various engagement programs for clients.
  • Drive on site teams training monthly.
  • Conduct Quarterly Business reviews with client.
  • Site Compliance Management
  • Vendor compliance Management
  • Vendor operations management.
  • Supporting Business solutions team for new business pitches, site survey & proposal etc.
  • Timely monthly invoice processing of the client site.
  • Manage client receivables & vendor payments timely.
  • Supporting new client transition.

Qualification- Graduation And MBA

Work Experience

Experience- 10-to 15 years of experience in IFM operations & client management preferably from the competition

  • Compensation : Commensurate with market

INCO: “Cushman & Wakefield”

Senior Manager - Operations

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