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Executive - Transport

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Job Title

Executive - Transport

Job Description Summary

Job Description

JOB DESCRIPTION

Responsibilities:

  • Manage large amounts of incoming phone calls
  • To take care of visitors to the office premises by receiving and guiding them properly in the manner as set out by FM
  • Generate sales leads
  • Handling the Visitors and Telephone calls. · Coordinating for FM services for interviews, meetings and common areas
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

Skills Required

  • Excellent communication skills both orally and in writing
  • Excellent interpersonal skills
  • Very good presentation skills
  • Ability to priorities and plan effectively
  • Awareness of different media agendas
  • Should be very creativity.

Qualification

  • Graduation

Work Experience

  • Minimum 2-6 Years

Compensation : Commensurate with market

INCO: “Cushman & Wakefield”

Executive - Transport

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