Job Title
Security ControllerJob Description Summary
The position of Security Controller is responsible for the direction and documentation of all guard activities throughout their given shift. As well, they are charged with the monitoring of and response to all security department related systems.Job Description
Key Job Responsibilities & Accountabilities:
Direct day to day security operations within the complex. Document day to day operations within the complex. Monitor the complex CCTV, access control and life safety system. Ensure all departments are apprised of all incidents and/or major equipment failures within the complex. Respond to calls for service from tenants, visitors, and other departments via phone, email and/or work order. Action access control scheduling changes as requested by tenants. Maintain all control center administration. Respond to calls from intercoms, duress stations, and elevator help phones. Where required, act as the on-duty Supervisor. Any other secondary duty(s) as dictated by operational necessity.
Minimum Requirements:
Minimum 2 years of experience in a relevant (preferably commercial) setting, in positions of increasing responsibility
Working knowledge of MS Office applications
Working knowledge of security systems (access control, CCTV, fire protection, incident reporting)
Core Competencies and Skills:
Excellent communication skills (both verbal and written)
Strong customer service orientation
Demonstrated relationship building skills
Self-motivated and diplomatic
Working knowledge of all applicable Health & Safety Legislation
Working knowledge of Life Safety Protocols and Emergency Response Procedures in a vertical structure; including, but not limited to, emergency evacuation
Highly developed organizational and time management skills
Prior experience in a supervisory role
Cushman & Wakefield is committed to equity in employment and our goal is to have a diverse, inclusive, and barrier-free workplace. If you are a person with a disability and need the job posting in an alternative format or any other accessible accommodations during the hiring process, please email your request to [email protected]. Please refer to the job title and job location when you contact us.Cushman & Wakefield s’engage à respecter l’équité en matière d’emploi. Notre objectif est d’offrir un milieu de travail diversifié, inclusif et exempt d’obstacles. Si vous êtes une personne handicapée et que vous avez besoin de recevoir l’offre d’emploi dans un autre format ou d’accéder à toute autre mesure d’adaptation au cours du processus d’embauche, veuillez soumettre votre demande par courriel à [email protected]. Veuillez mentionner le titre de poste et le lieu de travail au moment de communiquer avec nous.INCO: “Cushman & Wakefield”
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