Job Title
Junior Remote Site CoordinatorJob Description Summary
Provide fast and effective remote facilities management support to our client by responding, documenting, coordinating FM-related requests via web based system or over the phone. Monitor and maintain the facility maintenance work order system and prepare monthly reports on status of work orders.Job Description
- Support the remote facilities lead in running the 24/7 operation of the helpdesk line. Manage all incoming calls and requests via the service desk professionally, efficiently, and in a timely manner.
- Opening, tracking and closing work orders from Famis360 and calls received from client’s employees. Monthly support to import different types of reports from the 360 Facility platform.
- Coordinate and provide follow-up to daily operation activities, as well as ensure the quality of help desk duties. Identify and escalate situations requiring urgent attention. Inform management of recurring problems.
- Support in all additional activities, as required in relation to this role within the Facilities Management. Attend training, follow-up meetings, launch of processes, initiatives and needs of other areas, and give punctual follow-up from these.
- Comply with client’s confidentiality and conduct guidelines, inside and outside the workplace.
About the Role:
- Bachelor’s degree in any field.
- Must have 1 year of facility management and remote site operational exposures. Fresh graduates are also welcome to apply.
- Advanced skills in MS Office such as PowerPoint, word, excel etc.
- Must be fluent in English communication both oral and written.
- Amenable to working shifts and holidays as per business needs.
Why join Cushman & Wakefield?
As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from:
- Being part of a growing global company.
- Career development and a promote from within culture.
- An organization committed to Diversity and Inclusion
We're committed to providing work-life balance for our people in an inclusive, rewarding environment. We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.
We have a vision of the future, where people simply belong.
That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, sex, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. As part of our ongoing commitment to RAP, Aboriginal or Torres Strait Island Islanders are highly encouraged to join us! (For AUS only)
We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.
INCO: “Cushman & Wakefield”
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