Estate Manager

Job Title

Job Description Summary

Job Description

Core Responsibilities:

• Coordination of site-based team in delivering services to the apartment buildings and estate areas.
• Working alongside a Residential Engagement Manager to ensure service adequate provision and high standards are maintained.
• Working alongside the Cushman & Wakefield PRS manager to ensure the smooth induction or tenants.
• Working alongside the board of directors and Residential Engagement Manager in the determination of services and standards and the introduction of initiatives to improve the living experience for residents.
• Instructs, manages, and monitors third party contractors to ensure smooth delivery of service provision.
• Conduct thorough property inspections, adhering to health and safety regulations.
• Handle correspondence promptly, address queries, and uphold meticulous documentation.
• Dealing with owner and occupied queries and applications in relation to OMC and building matters.
• Set service charge budget on an annual basis, analysing variances, and taking corrective actions where necessary for approval by the Board of Directors
• Work closely will all contractors and regularly update compliance platforms and PPM scheduling.
• Attend Residential Management meetings with Client and provide regular budgetary updates upon request.
• Professional individual with excellent interpersonal skills when dealing with a variety of stakeholders.
• Stay well-informed about pertinent legislative changes and industry best practices and ensure the correct practice and procedure is adopted.
• Working alongside the Cushman & Wakefield Accounts manager to ensure supplier invoicing approval and payments are made on time.
• Ensure procurement procedures are adhered to and service providers provide best price for services.
• Proficiency in understanding BMS systems and general technical knowledge of M&E plant.

Qualifications:

• Third level Property, Surveying, Engineering, Hospitality or FM qualification.
• Hold a PSRA D Licence or relevant qualification to obtain licence

Knowledge & Experience:

• Minimum of 5 years’ experience in a similar role or campus environment.
• Previous experience managing 3rd parties perhaps in an operations manager capacity.

• Facilities management/construction experience and appropriate tertiary qualifications. They should also have a working knowledge of OMCs.
• Previous experience in managing a campus with phased completion and occupation.

• Proficient in MS packages e.g. Word, Excel, PowerPoint & Outlook.
• An understanding and knowledge of property management financial software (Blockman, Yardi, Building Link)

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