Surveyor - Estate Manager

Job Title

Job Description Summary

Job Description

Surveyor - Estate Manager

Level - Surveyor

Location - Birmingham

We have a great opportunity for a Surveyor to join our Integrated Portfolio Management team working on a large retail client. As the Estate Manager, you will be assisting in the management of a large, diverse geographical portfolio for a large retail client. You will provide occupier clients with full property management services, collaborate with other skill lines across the Cushman & Wakefield Group and deliver a best-in-class service to our clients.

Key Responsibilities:

• To ensure cost effective operational running of client portfolio/region
• Liaison with clients and 3rd parties i.e. landlords and their agents to ensure uninterrupted use of the client’s premises, effectively acting as the intermediary between landlord and tenant
• Identify and drive through cost savings for corporate occupiers
• For sublet properties, monitor income collection and tenant liaison
• Manage exit strategies for freehold and leasehold properties being vacated
• Provide reasoned strategic advice to clients on lease events where required
• Ensure adherence to lease terms and compliance with statutory requirements and advising clients of same
• Manage and liaise with other Cushman & Wakefield teams and other professionals to provide a full service to the client
• Direct and frequent client contact and reporting
• Undertake inspections to identify risks and opportunities for the client

Qualifications

• Degree level estate management qualification or equivalent desired
• Membership of RICS desired

Knowledge & Experience:

• Indicative 2 years relevant commercial property experience
• Up to date knowledge of legislation regarding property management
• Demonstrable technical competence in property management
• Basic IT skills (word-processing and spreadsheets)
• Property management / general practice background for or within either a corporate, public sector or private practice
• Working knowledge of industry specific packages preferred (e.g. HORIZON, TRAMPS)

Skills & Personal Qualities:

• Forward Planning – Plans and priorities own workload in order to achieve property management deliverables
• Enabling Delivery – Capable of delivering property management effectively and thoroughly within agreed standards
• Commercially Minded – Seeks efficiencies and cost savings for the client
• Building Relationships – Establishes and nurtures harmonious relationships with clients, their advisers and colleagues
• Developing People – Places a priority on developing own skills, knowledge and abilities in line with team requirements

Key Performance Indicators:

• Contribution to achievement of client and departmental targets
• Client satisfaction
• Delivery of regular and accurate client reports

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