Assurance Manager - Quality Control/Quality (Interior Fit-out)

Job Title

Job Description Summary

Job Description

1. Quality Management System Implementation:

• Develop, implement, and maintain a comprehensive Quality Management System (QMS) specific to interior fit-out projects.
• Establish quality control procedures, inspection checklists, and testing protocols for all stages of fit-out works.
• Ensure compliance with ISO 9001 standards and other relevant quality certifications.

2. Inspection and Verification:

• Conduct regular site inspections to monitor the quality of workmanship and materials during all phases of fit-out projects.
• Perform detailed inspections of:
  • Drywall and ceiling installations.
  • Flooring (tile, carpet, wood, etc.).
  • Joinery and millwork.
  • Finishes (painting, wall coverings).
  • MEP (Mechanical, Electrical, Plumbing) integration within fit-out scopes.
  • Furniture and fixture installations.
• Verify that all materials and products meet project specifications and quality standards.
• Identify and document non-conformances, and implement corrective and preventive actions.

3. Documentation and Reporting:

• Maintain accurate and detailed quality control records, including inspection reports, test results, and material certifications.
• Prepare and submit regular quality reports to project managers and clients.
• Ensure proper documentation of as-built drawings and handover packages.
• Manage and control all quality-related documentation.

4. Contractor and Subcontractor Management:

• Evaluate the quality control capabilities of subcontractors and suppliers.
• Conduct pre-construction meetings to establish quality expectations and procedures.
• Monitor subcontractor performance and ensure adherence to quality standards.
• Coordinate with subcontractors to resolve quality issues and implement corrective actions.

5. Material Control:

• Verify that all materials delivered to the site meet project specifications and quality requirements.
• Conduct material inspections and testing as needed.
• Maintain accurate records of material certifications and test results.

6. Client Liaison:

• Act as the primary point of contact for clients on all quality-related matters.
• Address client concerns and resolve quality issues promptly.
• Conduct final inspections with clients and ensure their satisfaction.

7. Safety Compliance:

• Ensure that all quality control activities are conducted in compliance with safety regulations.
• Identify and report safety hazards and non-compliance issues.

Qualifications:

• Bachelor's degree in Construction Management, Civil Engineering, Architecture, or a related field.
• Minimum of1 5 years of experience in2 quality control/quality assurance roles, preferably in interior fit-out projects.
• Strong knowledge of interior fit-out construction methods, materials, and standards.
• Proficiency in reading and interpreting architectural and engineering drawings.
• Excellent attention to detail and strong analytical skills.
• Strong communication and interpersonal skills.
• Knowledge of ISO 9001 standards and quality management systems.
• Familiarity with local building codes and regulations.

Skills:

• Quality Control/Quality Assurance
• Site Inspection
• Documentation Management
• Material Testing and Inspection
• Contractor Management
• Client Liaison
• Safety Compliance
• Problem-Solving
• Communication

Detailed Scope of Works Considerations:

• Pre-Construction:
  • Review project specifications and drawings.
  • Develop project-specific quality control plans.
  • Conduct pre-construction meetings with contractors.
• During Construction:
  • Regularly inspect all phases of fit-out work.
  • Document all inspections and non-conformances.
  • Verify material compliance.
  • Monitor subcontractor performance.
• Post-Construction:
  • Conduct final inspections with clients.
  • Prepare as-built documentation.
  • Ensure all quality records are complete.

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Being part of a growing global company;
• Career development and a promote from within culture;
• An organisation committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.
We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, sex, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status.

We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.